1. What is the Delivery Time for my order?
The delivery time for all orders is within 2-3 days. All orders are processed within 24 hours of them being placed and upon payment confirmation. Upon dispatch a text message containing the tracking number of the order is sent to the customer.
2. Will I be charged for the delivery of my order?
Yes, delivery charges are applicable on each order according to the weight of the products. The charges vary according to the mode of shipment i.e. TCS or through Daewoo Cargo. TCS will charge PKR 200/kg nationwide and Daewoo Cargo rates will depend on your location.
3. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
4. What will my order be delivered in?
Your order will be delivered in Suleman Sweets’ standard tin packing (Festive Packs will be delivered in their respective boxes) to ensure the freshness and quality of our products.